Returns & Replacements
If you have received an incorrect or defective item, please advise us immediately. If there are parts missing we will supply these free of charge within 7 working days. If it is an incorrect or defective item these may be returned and you will receive a full refund, providing we are advised within 30 days from receipt of the goods. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, simply give us a call on 07 5540 7875
A note to say thank you. This shed exceeds my expectations. Photos don't really do justice to the finished product. The overall finish, design, quality and workmanship are all incredible. I will pass on your details to anyone who asks about a shed Regards Ian T.
We have been extremely happy with the shed you supplied to us last year in Rockhampton. Our other son has just purchased a property nearby and would like exactly the same shed as you supplied previously. W.J.
The Quakers barn I bought off you is fantastic. The shed is great and the recommended shed erectors did a good job. R.M.
The shed we erected has just been through its toughest test. It withstood Cyclone Yasi and I can say not even a screw was loose. Thanks for a great shed. G.G. (This shed was supplied to Cardwell in Far North Queensland and withstood the worse that Category 5 Cyclone Yasi could throw at it).